Video tapes become increasingly difficult to view over time due to technological advancements. Transferring your precious memories to a digital medium can be an excellent option. By transferring your videos to DVD or a USB drive, you can enjoy these memories in digital quality for many years to come.
Yes. Just tell us how many tapes you want to transfer and the medium you prefer (DVD or USB drive). We will be able to provide you with a price estimate. This will give you a precise idea of the amount you will need to invest to preserve your memories in digital format. If the proposal suits you, you will need to make an appointment with us by phone, text message or email.
No. We do not transfer commercial content (movies, TV series, documentaries). We focus exclusively on the transfer of personal video tapes, such as family videos and special events. Copyright respect is prioritized. However, content can be transferred if you are a participant in the television show for example.
No. There is no personalized viewing at our location. However, we can tell you the content of the tapes to know your intention to transfer them or not. An image of the content can be sent by text message or email. A fee of $3 per tape will be required.
Yes. Some clients transfer a few tapes to confirm the result of the transfer. Then, if you are satisfied, we will convert your remaining tapes.
Unfortunately, no. Even if your cassette is short, we must play the entire cassette to determine if there are other sequences. A two-hour cassette will take two hours to play; it cannot be played any faster. Therefore, the processing is the same whether your cassette lasts 15 minutes or two hours.
Yes. You will retrieve your tapes at the end of the order.
The normal turnaround time for transferring is generally 7 to 10 days, depending on the size of your order. For an order of more than 25 tapes, the time may be longer. However, we also offer an emergency transfer service (48h) for a cost of $30 per tape.
Each photo or slide will be transferred to a jpg format. The price also includes color correction and scratch retouching if the item is not too damaged.
Each video will be converted to an MP4 file using the H.264/AVC codec, an effective and popular video compression format. This format reduces the necessary storage space while maintaining high video quality, ideal for online streaming and storage on various digital devices. The MP4 format is highly compatible, making it easy to use on many devices. A sample can be sent for testing on devices such as your computer or smart TV.
Yes. Once the payment is made, you will have a secure link to download your files directly from our server. This link will be available for free if you chose the "on USB stick" option. This link will be valid for 30 days with no download limit. It is strongly suggested to make an additional backup during this time (computer or 2nd USB stick). After 30 days, your files will be erased from our server and will be irretrievable. You will then have to redo the transfer (and this has happened to a few clients unfortunately).
The USB stick on which your transfer is performed is guaranteed for 30 days. You will need to return with it to confirm its defectiveness and a new stick will be offered for free.
If a tape is damaged, it can generally be repaired for an additional fee of $7.50.
No. The transfer reads each tape as if it were in your original device.
You have 30 days to pick up your order. After this period, DVD Laval may dispose of it, as many clients abandon their order after receiving a download link and forget to pick up their tapes.
You can call us or send us a text message at 514.831.3689. Additionally, you can write to us directly on our site with this link